Privacy Policy

DATE LAST MODIFIED: 28 January 2025

This Privacy Policy describes the way in which Herra Mag (referred to as “the platform,” “we,” “our,” or “us”) collects, uses, and protects your personal information. We are committed to respecting your privacy, and we recognize the importance of safeguarding your personal data. This document outlines the types of information we collect, why we collect it, and how we handle and protect it. We provide this policy to ensure transparency and give you a clear understanding of your privacy rights when using our services, both online and offline.

By accessing and using our website, mobile applications, or other online services, you agree to the collection and processing of your personal data in accordance with this policy. Please take the time to carefully read and understand the following details. If you do not agree with the terms outlined in this Privacy Policy, we recommend that you do not use us or any of the services we offer.

Our Commitment to Your Privacy

At Herra Mag, we take your privacy seriously. We are committed to ensuring that the information you share with us is kept secure and used responsibly. Our privacy practices reflect our understanding of the sensitive nature of personal data and our responsibility to protect it.

We implement a range of security measures designed to safeguard your data. These include both physical and technical measures such as encryption, secure storage, and limited access to sensitive data. We also follow industry-standard practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, despite our best efforts, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we take all necessary precautions to protect your data, the transmission of personal information is at your own risk.

Information We Collect

The Personal Information you provide to us is generally:

• contact details including name, email, telephone number, and address;

• login and account information, including unique user ID and password;

• personal details including date of birth and purchase history; and

• personal preferences including your wish list as well as marketing preferences.

We collect Personal Information directly from you when you provide it to us. This typically occurs when you:

• Make a purchase with us online;

• Send us an email or other communication;

• Join any of our social networking sites;

• Register for an account with us;

• Participate in our promotions, surveys, and/or contests;

• Play our social games;

We collect this information in a variety of ways, including when you:

· Register an account with us.

· Make a purchase or participate in a transaction.

· Sign up for promotions, surveys, or contests.

· Interact with our customer service team.

· Join our social media platforms or subscribe to our newsletter.

How We Use Your Information

We use the information we collect for various purposes, including the following:

· To Process Transactions: We use your personal data to process purchases and provide services you request. This includes confirming orders, processing payments, and arranging for delivery or fulfillment of services.

· To Improve Our Services: We analyze your interactions with us to understand your preferences and improve the user experience. This helps us personalize our offerings, enhance the functionality of our website and mobile apps, and offer products and services that better meet your needs.

· To Communicate with You: We may use your contact details to send you information about your account or transactions. Additionally, we may send you marketing messages, promotions, or updates related to our products or services, provided you have consented to receive such communications.

· For Security and Legal Compliance: We use your information to ensure the security and integrity of us. This includes monitoring for fraudulent activities, unauthorized access, or misuse of our services. We also process personal data to comply with legal obligations or enforce our terms of service.

· To Tailor Advertising: As discussed further below, we may use your data to display targeted ads to you across different websites and apps, based on your interests or previous interactions with us.

How We Protect Your Data

We are committed to ensuring that your personal data is secure. To safeguard the information we collect, we employ a variety of security measures, including encryption, secure databases, and password protections. Our physical, electronic, and administrative safeguards are designed to reduce the risk of unauthorized access or disclosure of your personal data.

Despite these measures, it is important to acknowledge that no method of data transmission over the internet is entirely risk-free. We cannot guarantee that your personal information will not be intercepted by third parties while being transmitted over the internet. However, we continuously work to improve our security practices and mitigate potential risks.

Sharing Your Information with Third Parties

We respect your privacy and do not share your personal information with third parties except in specific circumstances. We may disclose your personal information to third-party service providers who assist us in delivering our services. These third-party companies are bound by confidentiality agreements and are only permitted to use your data for the purposes specified by us.

Some of the third parties we may share your information with include:

· Payment Processors: We share payment-related information with third-party payment processors to complete transactions and ensure secure processing of your payments.

· Service Providers: We work with service providers to help us manage customer relationships, fulfill orders, handle data storage and analysis, send marketing communications, and improve user experiences.

· Advertising Partners: As part of our marketing activities, we may share data with advertising partners to deliver targeted ads. These partners may use cookies and other tracking technologies to collect information about your behavior across websites and applications.

· Business Transitions: In the event of a merger, acquisition, or sale of assets, your personal information may be shared as part of the transaction process.

· Legal Requirements: We may be required to disclose your information in response to legal requests, such as subpoenas or court orders, or to comply with applicable laws and regulations. We may also disclose your information to protect our rights, prevent fraud, or ensure compliance with our terms and conditions.

Targeted Advertising and Remarketing

We collaborate with third-party advertisers to deliver relevant ads based on your browsing history, interests, and previous interactions with us. These advertisers use cookies, web beacons, and similar technologies to track your online activities across different websites and apps.

For example, if you visit our website but do not complete a purchase, you might see ads for our products on other websites you visit. These ads are tailored to your interests and intended to encourage you to return to us.

We respect your privacy and offer options to control how your information is used for advertising purposes. You can opt out of targeted advertising by adjusting your browser settings or using third-party opt-out tools.

Your Rights and Control over Your Information

You have several rights with respect to your personal data:

· Right to Access: You can request a copy of the personal information we hold about you.

· Right to Correct: You can update or correct any inaccuracies in your personal data.

· Right to Deletion: You have the right to request that we delete your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

· Right to Object: You may object to our processing of your personal data if you believe that your interests or fundamental rights outweigh our legitimate interests.

· Right to Restrict Processing: You can request that we restrict the processing of your personal data in specific circumstances.

· Right to Portability: You can request that we provide your personal data in a structured, commonly used format so that you can transfer it to another organization.

If you wish to exercise any of these rights, please contact us at the email address provided in this policy.

Children’s Privacy

We are not intended for use by children under the age of 18. We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it from our records. If you are a parent or guardian and believe that we have collected personal information from a child under 18, please contact us immediately.

California Privacy Rights

If you are a resident of California, you have certain additional privacy rights under the California Consumer Privacy Act (CCPA). These rights include:

· Right to Know: You have the right to request information about the personal data we have collected, including the categories and specific pieces of personal data, sources of collection, and third parties with whom we share the data.

· Right to Delete: You can request that we delete your personal data, subject to certain exceptions.

· Right to Opt-Out: You can opt out of the sale of your personal data to third parties.

· Non-Discrimination: You are entitled to exercise your privacy rights without facing discrimination or a reduction in the quality of services we provide.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: [email protected]

We value your privacy and will respond to your inquiries as soon as possible.